Shipping & Returns

AUSTRALIAN DOMESTIC SHIPPING
We offer complimentary shipping on all domestic Australian orders. 
Domestic Australia orders are sent securely via Australia Post express service.  All orders include tracking information and require a signature upon delivery.
Orders typically take 1-3 business days from dispatch.
 


INTERNATIONAL SHIPPING
International orders will incur a shipping cost based on your location: 
USA - $65
Europe - $40
Asia - $30
International orders are sent securely via DHL. All orders include tracking information and require a signature upon delivery
Orders typically take 7-15 business days from dispatch (TBC)
 


DUTIES & TAXES
These will be calculated at checkout according to your delivery address and stated in the 
Order Summary.
 


GIFT WRAPPING
Every Hamish Munro piece comes in a signature gift box and is packed carefully for secure transit by our in-house team. 
 


RETURNS 
Hamish Munro offers an exchange within 14 days of purchase on all pieces from the Permanent Collection (excluding earrings). To be eligible for return, the item for exchange must be in original, unused condition and returned in its original packaging and with proof of purchase. Please note that the sender is responsible for ensuring the secure shipment and covering the cost of sending authorised returns back to Hamish Munro Studio. For international returns, all relevant taxes and duties will be refunded. However, please note that any local customs fees are non-refundable.
 
While every effort is made to facilitate valid return requests, Hamish Munro reserves the right to decline return requests if any of the above criteria is not met. 


To initiate an exchange request, please visit our STORE or contact our CLIENT SERVICES team who will assist you in completing your return.